Rapaport Magazine
Markets & Pricing

US wholesale

Sales rise, profit elusive

While economic indicators have been positive for the industry, price remains a top concern.

By Joyce Kauf
   With the third quarter coming to a close, wholesalers continued to cite the strength of the US economy as the main reason for improved sales.
   “The year in general has been better for us, but our sales over the last eight to 12 weeks have been very strong [compared with] 2016,” said Jai Bhansali, vice president of sales at Diagem, a wholesaler based in Chicago, Illinois. However, he added, “as profit goes, that’s another story.”
   Oren Sofer, a partner at New York City manufacturer Beny Sofer, Inc., said the standard fare was selling well. “The fancy, high-market and ultra-designed items have been getting attention, but ultimately the core basics — rounds and cushions in loose — and bridal, wedding bands, studs and tennis bracelets in jewelry are the out-pacers for us,” he reported.

Sourcing concerns
   Very well-made cushion shapes, like the cushion brilliant, sell consistently, joining ovals and emeralds among the better-moving shapes, according to Bhansali. 
   “Princess is still very, very quiet. In the struggling world of fancy shapes, where marquise and pears are very quiet, ovals are definitely a bright spot,” said Sofer. However, he pointed out that ovals were “tough to source, it’s tough to find nice ones, and when you do find them, they sell immediately.”
   As for size, said Bhansali, “larger sizes have been a mixed bag, but we have received consistent calls for 1- to 2-carat stones and smaller.” He’s had to work harder to replace “nice SIs,” he added, since people looking for value prefer them to VS.
   “In terms of clarity, it is very much H to I,” continued Sofer, who reported seeing “more acceptance” in the J to K range over the eight- to 12-week period. “The J to K range has helped sell larger stones as well — 2-, 3-, 4- and even 5-caraters,” he added.

Pressure points
   Bhansali acknowledged that he’d made cost and price adjustments that had resulted in less profit. Sofer, meanwhile, identified the current business climate as “the perfect storm.”
   “We are faced with pressure from our product having been commoditized to a certain level, especially with the internet,” Sofer explained. “There is also pressure from synthetic diamonds coming into the market. And since there is limited profit [in natural diamonds], there is less incentive to own them, stock them or sell them.”
   Additionally, “the over-arching comment on loose diamonds is that certified is the name of the game, and the certification has to be Gemological Institute of America (GIA),” he continued, describing the entrance of synthetics as “creating a funk” in the industry. While he has not seen a change in the quantity of synthetics in the market over the last six months, there have “definitely” been more booths selling them at JCK, he said, noting that “even mainstream players like Stuller offer synthetics.”
   Though Bhansali has found that people do inquire about lab-grown, he said he had yet to hear about one of his diamonds failing to sell because of a client opting for a synthetic. He remained positive about the holiday season, especially regarding companies that had invested in better colors in fine-make SIs. 
   Sofer, for his part, was bolstered by the country’s rising GDP and decreasing unemployment. He cautioned that these metrics should be viewed objectively, regardless of political beliefs: “The stock market, which is traditionally a very strong indicator for our business, is going through the roof. People will have money to spend.” 

Oren Sofer
Partner, Beny Sofer, Inc.
“The real reason we can’t raise our prices and we’re not enjoying the same level of growth as other luxury items in this strong economy is that we’ve lost our parents in this business. We lost De Beers and their over-$50 million ad campaign. But if the marketing dollars are replaced and the message is cool and frequent, we can go back to where we were.”

  
Jai Bhansali
Vice president of sales, Diagem
 “Previously, De Beers and companies like them did the advertising for us. You do see some subliminal advertising from online companies. Advertising online is the main outreach these days. Whether people think that is a good or bad thing, from the wholesale side it does make customers a little more knowledgeable, and at least it keeps diamonds on their minds.”

Article from the Rapaport Magazine - September 2017. To subscribe click here.

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