RAPAPORT... A.S. Cooper & Sons recently went live with a point of sale and retail management system from JDS Solutions. Somers Cooper, managing director of A.S. Cooper & Sons, explained that consumers are looking for differentiation when choosing where to shop.
"Our new point of sales retail system deployed in all our locations, including our Astwood Dickinson stores, allows our staff to be effective and efficient, which means improved customer service levels and a higher level of satisfaction," Cooper said.
A.S. Cooper & Sons carries several jewelry and watch brands including Fossil, Tissot, Charles Albert, Dior and Links of London. The retailer also sells apparel, fragrances, china and crystal, and home decor.
Dan Friedman, founder of JDS Solutions, added that the management system enabled A.S. Cooper to understand their customers and to ultimately be better retailers with a deeper understanding of their business.
JDS Solutions offers software solutions for mid-size retailers that include merchandising and inventory control, point of sale, e-commerce, customer relationship management or CRM, and loss prevention.