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LJRG Selects Raymark for Omnichannel Solution Partner

Oct 7, 2014 1:48 PM   By Jeff Miller
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RAPAPORT... The Luxury Jewelers Resource Group (LJRG), a consortium of privately-owned and independent jewelers, chose Raymark to provide an end-to-end, omnichannel suite for business needs that  range from  point of sale, mobile and merchandising to planning, purchasing and analyzing data. Raymark serves the jewelry, apparel, footwear, cosmetics, sporting goods, specialty and hard goods verticals.

Lori Greenblatt, the director of LJRG, said,  "Our partnership with Raymark is based on our shared values of integrity, trust and professionalism." She added that Raymark's holistic and real-time solutions will provide each LJRG select member with a 360 degree view of its customers and business operations across all channels. The consortium includes Fink's Jewelers, Hamilton Jewelers, Hyde Park Jewelers, Lee Michaels Fine Jewelry, London Jewelers, Lux Bond & Green, Tapper's Diamond & Fine Jewelry, Tivol and Traditional Jewelers.

Tim Claire, the chief operating officer of London Jewelers, said, "Raymark targets and understands luxury retail. They are the best suited vendor in the market to offer us a full solution suite that supports a jeweler's end-to-end business requirements."
LJRG added that the Raymark solution will improve organizational efficiency by automating processes related to key areas such as customer orders and repairs, access centralized data and manage and track inventory across stores and ecommerce.

Todd Stafford, the vice president of information system at Fink's Jewelers, added, "The ability to support serialization as well as repair tracking for jewelry was crucial in our decision to partner with Raymark."

Tags: ecommerce, Jeff Miller, jewelers, platforms, point of sale, raymark, retail, solutions
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