Rapaport Magazine
Markets & Pricing

Hong Kong

Tourism boost drives jump in retail sales

Industry figures are seeing signs of recovery in the local market, and they expect the trend to continue.

By Mary Kavanagh
Retail sales in July increased by 4% in volume and 4.6% in value — the highest year-on-year growth since February 2015. Sales of jewelry, watches, clocks and valuable gifts grew 12.9% in value, compared to a decrease of 0.8% in June. This was the biggest increase in this category for almost four years.
   The Hong Kong government attributed the improvement to an increase in local consumption and an uptick in inbound tourism to the city. While the government was positive about the trend continuing in the second half of the year, a spokesman noted that “the near-term performance of retail sales will also hinge on the recovery pace of inbound tourism amid various uncertainties in the external environment.”

‘Much better than expected’
   The Hong Kong Retail Management Association (HKRMA) was also pleased with the July performance. 
   “The growth is much better than we expected,” said association chairman Thompson Cheng, predicting that full-year growth for 2017 would be around 1%, in spite of a 0.6% decline in the first half of the year. 
   “HKRMA members are looking forward to steady growth for the coming months,” he added. 
   Industry leaders participating in a press conference at the September Hong Kong Jewellery & Gem Fair also pointed to signs of recovery in the market in recent months and appeared hopeful the trend would continue through year’s end. 
   Kenneth Cheung, director of Edelweiss Jewellery Company — a Hong Kong diamond-jewelry manufacturer and wholesaler — reported a slight improvement in the local retail market, and a stable European market for exports. However, he noted a drop of 10% to 20% in exports to the US compared with last year.

A good half for Chow Sang Sang
   Meanwhile, jeweler Chow Sang Sang saw an upswing in sales for the first half of 2017, following a three-year decline. Jewelry retail sales increased 2% year-on-year, accounting for 87% of overall group sales, which rose by 3%. Same-store sales for the period fell 3% in Hong Kong and Macau, although three of the six months recorded positive growth, including June. This decrease was still a vast improvement over the 26% drop for the same period in 2016. Same-store sales in China for this year’s first half jumped 8%, with gold performing particularly well, as it was coming from a low base. 
   Chow Sang Sang continued to realign its sales network in Hong Kong and mainland China to meet changes in consumer patterns and preferences. In Hong Kong, it opened one new store and closed three, while in China, it opened 29 and shut eight, bringing the total number of stores at the end of June to 395 in 116 cities.

E-commerce gaining ground
   The trend toward increased online sales continued in the first half, with such sales accounting for 13% of Chow Sang Sang’s total sales in China. The company plans to continue expanding its e-commerce business. 
   Kent Wong, chairman of the Hong Kong Jewelry Manufacturers Association, reported steady retail growth in Hong Kong over the past couple of months, driven by the rise in tourist numbers. He noted even better improvement in China, with growth in e-commerce leading the way. “Companies are increasingly adapting online/offline strategies,” he said. “We also need to offer customers an in-store experience, not only sell to them. Customers want a themed experience, and this will play an important role in the future in attracting them to the store.”

Article from the Rapaport Magazine - October 2017. To subscribe click here.

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